FAQ's | browsing & borrowing

  • How do I renew an e-book?

    How do I renew an e-book?

    The cloudLibrary™ does not have a renewal function. If a book is on hold it will automatically transfer to the next person in the queue. If the book is not on hold you can go through the checkout process again by simply going to history and click on the title you would like to borrow if available, or put on hold.

  • Why can't I find a particular e-book?

    Why can't I find a particular e-book?

    Your library most likely does not own a copy of the particular e-book. Libraries have to purchase an e-book in the same way they purchase physical books.

  • Why do I have to wait for an e-book? Aren’t e-books unlimited?

    Why do I have to wait for an e-book? Aren’t e-books unlimited?

    Libraries have to purchase an e-book in the same way they purchase physical books. The publishers require us to abide by one copy/one user model just as we do with physical books.

  • How long can I keep an e-book? How many e-books can I have out at one time?

    How long can I keep an e-book? How many e-books can I have out at one time?

    Your library determines the check out / lending policy for e-books, which includes the number of days you can have the book checked out and the number of e-books you can have checked out at one time.

  • How do holds work?

    How do holds work?

    If you want to cancel a hold, go to the “My Books” page and click on “Holds.” This will take you to your books that are on hold. Click on the title that you would like to take off Hold. Simply click on the button “Remove from Hold” that you wish to delete.

  • Can I return an e-book early?

    Can I return an e-book early?

    Yes, you can return a book early. Go to “My Books” and click on the List View in the upper right hand corner. Once in list view, click on the “return” button

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